One way of communicating our preparedness to our customers is through a metric called Recovery Time Objective (RTO). Given San Jose's proximity to the the San Andreas Fault, it was critical we ensured an earthquake wouldn't take Dropbox offline. While user metadata has been replicated across other regions for many years, the reality was that San Jose was where most of our services originated and matured. From a disaster readiness perspective, this means ensuring we not only measure risks to our physical locations, but also implement strategies to mitigate such risks.Īfter we migrated from AWS in 2015, Dropbox was highly centralized in San Jose. A core Dropbox value is being worthy of our customer’s trust. In a world where natural disasters are more and more prevalent, it’s important that we consider the potential impact of such events on our data centers. This was a big deal-the culmination of more than a year’s worth of work for the Disaster Readiness (DR) team, and more than six years of work across Dropbox as a whole. At 5:00 pm PT, a group of Dropboxers were huddled on a Zoom call when the command was given to physically unplug our San Jose data center from the rest of the Dropbox network. However, this day was anything but usual. On a normal day this would be a non-event-a sign that everything was operating as usual. On Thursday, November 18, 2021, Dropbox did not go down.
0 kommentar(er)
